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Service & Maintenance 

All air-conditioning units require regular servicing and maintenance to ensure efficiency throughout their years of service. Without the correct care and maintenance, air-conditioning units lose approximately 5% of their overall efficiency; 5% for each year they go without servicing.


With the correct maintenance allowing for optimal efficiency, monthly energy costs can be reduced by up to 25%! Something we want to ensure for all of our customers.

Speak to one of our sales team for your 
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01296 328222


PPM or Planned Preventative Maintenance is a proactive approach to servicing and maintaining your air-conditioning system. It involves regular scheduled maintenance visits from a qualified technician to ensure that your system runs smoothly and efficiently. By investing in PPM, you can reduce the risk of costly repairs, and ensure compliance standards are met. 

Our reactive maintenance and repair service offers emergency repair to quickly resolve any issues with your air conditioning system. Our technicians aim to fix the problem within 24 hours of receiving your call. after your fault has been fixed we provide ongoing support and advice to help prevent further breakdowns and maintain your system 

Reactive maintenance & repairs 

Fault finding 

Our fault finding service is designed to quickly and accurately identify any issues with your air-conditioning system. Our team of qualified engineers are equipped to identify any fault from minor to major ones. once the fault has been located we will provide you with a clear report outlining the issue. our aim is to provide a fast and efficient service minimizing downtime. 

  • How often should an air-conditioning unit be serviced or maintained?
    An air-conditioning system should be tested at least once a year, or as per the manufacturer's guidance. Regular servicing not only preserves the manufacturer's warranty of your system, it also ensures that it stays as efficient as possible. Another benefit of having your system tested regularly is that it will catch any potential issues early, saving you money on costly repairs and reducing ongoing energy costs. Additionally regular servicing will improve the air quality in your space aiding the elimination of harmful pathogens such as Covid-19, keeping you and your loved ones healthy and comfortable. For many systems it is a legal requirement to perform annual maintenance, and the government have the ability to penalise non-conformance with unlimited fines. Contact us today to learn more about our air-conditioning service packages.
  • Will my air-conditioning unit heat as well a cool?
    Many people are not aware that all of our air-conditioning units are classified as air source heat pumps, meaning they can also be used as the main heat source within your property. In fact, heat pumps provide a greater heating output while using three times less energy than other traditional heating systems.
  • How do I know if my consumer unit needs testing
    If your consumer unit is over 10 years old, frequently trips or blows fuses, is damaged or rusted, or emits a burning smell, it may need testing. To prevent electrical hazards, contact a qualified Optec electrician for testing and maintenance. Regular maintenance ensures the safe operation of your electrical system.
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